- unused, unwashed, undamaged, with original packaging & tags.
- We replace/refund after inspection.
- return shipping paid by customer unless defective.
Refund & Exchange Policy
Thank you for shopping with us! We want you to love your purchase. However, if you're not fully satisfied, we’re here to help.
🕒 Returns & Exchanges
- Items can be returned or exchanged within 7 days of delivery.
- Item must be unused, unwashed, and in its original packaging with tags attached.
🚫 Non-Returnable Items
- Sale items (clearance or discounted) are non-refundable.
- Worn, damaged, or washed items are not eligible for return.
🔄 Exchange Process
To request an exchange, please contact us via WhatsApp at
+971 54 466 4777.
💸 Refunds
- Refunds will be issued as store credit or to the original payment method after item inspection.
- It may take 5–7 business days for your refund to appear, depending on your bank.
📦 Shipping Costs
Return shipping is the customer's responsibility unless the item was defective or incorrect.
For any questions, feel free to
contact us on WhatsApp.